Strategic Directions

Strategic Directions is a management consulting firm focusing on process improvement and leadership development.

As a certified vendor for the Center for Government Interoperability, Strategic Directions, Inc. offers government (1) opportunities to collectively purchase services, thereby saving money, and (2) integrated solutions in conjunction with other vendors.

Regardless of jurisdiction or line of business, government agencies have the capability to cut training costs by banding together and making group purchases of Strategic Directions services.

Strategic Directions' Performance Driven Business focuses on six components; Process, Metrics, Roles, Training, Communication and Technology. Each plays a significant part in driving process performance and alignment. Together, they provide organizations and employees with a model for change management and a culture focused on improvement. Performance Driven Business methodology can be customized and scaled to the needs of any organization. Strategic Directions divides business process engagements in four phases; Plan, Assess, Design and Implement. http://www.strdir.com
1. Case study - Streamlining government
2. Process flow chart - Enabling self service for government